You Already Know It – Really!

You know the answers, really you doEverything you’ll ever need to know is within you; the secrets of the universe are imprinted on the cells of your body.
Dan Millman

You’ve heard people say that you already know everything you need to know I’m sure. Or that everything you need to know is inside of you.

And with all the opportunities to learn new stuff all around us do we really need to go on more courses when we feel stuck? It can be so overwhelming, and sometimes so easy to think that another course is the answer, you get all these promises about what you will learn or what shifts you will make.

But will it really make a difference?

In all truth, it depends.

It depends how much you have done already and what kind of action you take as a result

Have you ever done a training and sat there thinking, ” I know this stuff” ? I know I have, and sometimes it isn’t that we need to learn it again, it’s that we need to start using it and acting on it.

So sometimes a course acts as a prompt or a reminder and that is what kicks us into action, other times it is literally money down the drain.

Its more than possible that the first time you weren’t ready to hear it, or to act on it so you need to hear it again when the time is right

But then that begs the question – do you?

Often it is the same stuff, packaged up differently or with a different focus. So doing more and more stuff is really just revision of what you have already learned.

I made a decision a while back that I wasn’t going to pay for any more big trainings.

Having learnt to take notice of my intuition I know that it is a great guide, OK sometimes I don’t connect and listen but that doesn’t stop it being there when I do

I also know that I have learnt a lot of stuff, and on top of that I share a lot of it with others so I do know it.

So I believe I don’t need any core formal trainings, what I need is to call on my reserves of existing knowledge and pull out whatever is appropriate in the moment, and usually intuition can help me with that if it’s not immediately obvious.

Even if you weren’t ready when you first heard it, tap in, use your intuition, you do know what you need to know, just trust yourself.

And yes I get that’s there are circumstances when you need to learn something technical, some “how to”, and that’s great, its about recognising what is necessary and what is more of the same, and also learning to trust what you already know and to tap into it and use it.

Listen to your intuition. It will tell you everything you need to know.
Anthony J. D’Angelo

It really, really will.

If you have something you need to make a decision on or are struggling to find a way forward, perhaps intuition will help. To book a session with Julia to tune in together , or talk it over some more fill out the Contact form.

First published on the Authentic Edge Blog www.authenticedge.co.uk/blog

Wednesday Words of Wisdom

coolidge“Persistence. Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan, ‘Press on,’ has solved and always will solve the problems of the human race.”
—Calvin Coolidge (President USA)

 
Well worth taking note of. If you really want something stick at it. And if you have genius or talent or education, then why waste it because you thought you couldn’t, or you couldn’t be bothered.

We all have more to offer than we think, so choose what you want and go for it! 🙂

An Unfortunate Lesson In How Not To Do Customer Service

spa time, how not to do customer serviceI went for a back massage today, in a very well known spa. I actually had a voucher so was using that, and thought I might relax and enjoy the facilities when I was there.

I thought. Unfortunately it clearly wasn’t policy to encourage guests to stick around. Whilst I had a really, really good massage, everything else about the experience was well below par, to put it politely. So I wouldn’t go back, or recommend it. How bad is that?

This was a perfect example of how not to do customer service. And perhaps a reminder that however wonderful your product or service, if you don’t look after your customers they still won’t come back.

So what went wrong?

Well firstly I couldn’t even find it. There was sign in the car park, but once I reached the appointed floor, no signs. Nothing to tell me where to go.. So I went through he only door that actually had anything and found the gym, still no signs. eventually I asked at gym reception to be sent through and to the back.

So reception etc was OK, the treatment was great, except the therapist had cold hands! Like icy cold, how will that help my muscles?

As soon as she had finished I got the up sell, with the recommended items being brought to reception and placed on the desk, despite the fact nobody had asked if I wanted them or told me the price.

I was offered a glass of water afterwards, but not the opportunity to sit down and drink it, that too was brought out to reception after the first sip.

So I was processed, payments rung up, thank you, off you go……

Hang on a minute. They missed a bit. At the time of booking I was told I could use the facilities, and that I would have free parking.

Did anyone even show me where the facilities were? Or give me towel or robe or anything? Did anyone sort out my car park ticket?

Er, no. To all. Not a mention

What a missed opportunity, honestly. We go to spas to be spoiled don’t we? To have a little pampering, and relax.

How easy it could have been to wow me, and have me telling my friends how great it was. Not only was no effort made to impress, simple things that happen at most spas weren’t done. Things like showing me the swimming pool, sauna etc, the changing rooms, giving me a towel. Showing me where I could relax after the treatment, bringing my water there. Letting me peruse the recommended product and packages, not assume I would take them without question.

I think there are things to learn for all of us. If you market yourself a 5* you certainly need to maintain regular decent standards, and at least meet industry norms. An excellent service or product can be cancelled out by not looking after the customer, not ensuring the small things are covered.

And the sad thing is, none of those “small things” cost anything, apart from a little time and attention.

I would hope that a smaller business would not make these mistakes, but if you have staff be sure that they are doing what you would do and treating customers as well as you do yourself. In this case it may be a staff training issue, however it is costing them customers and money.

Listen to the Inner Voice

voice insiude
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Do you listen to your intuition? It can be a huge help both in business and other aspects of life. Fabulous when making decisions.

8 Essential Ways You Can Avoid The Overtiredness Trap

How to avoid the overtired trapDo you ever get that feeling when you are so exhausted you just want to sleep…. only you have all these things still to do?

As a woman running a business of course you will feel tired sometimes. You are busy keeping everything running smoothly and growing your business, not to mention having all sorts of other things to do from different parts of your life, leaving you frequently feeling like you are juggling all the balls in the air.

And just when you think you have everything under control , something happens that tips you over, usually something that you have no control over, some outside influence, and suddenly you don’t have enough time for everything, and the more you try and fit it in the more tired you get, until before you know it you feel exhausted and you find things are starting to slip.

Or often it may just be something as simple as a disturbed nights sleep, or an unplanned late night. Yet it can knock you for six.

If you are overtired sometimes you feel too tired to sleep at all, even when you go to bed, do you ever get that? I have done.

In our current world it is acceptable to be tired and overworked, and seen as strong to push through it and keep going.

But lack of sleep can make you restless, irritable and quite possibly lead to illness. It can also affect your diet and eating habits, as you try and rush meals or eat on the run, and so your health suffers.

So you can get sick because your defences and immune system are lowered when you are run down.

You probably lack energy and force yourself to do things, to keep going. Tiredness affects your productivity and effectiveness, you find you can do simple admin tasks but put off the big, important stuff.

So what is the answer, there are plenty of reasons not to succumb to overtiredness, and I’m sure you can add more. More importantly how do you stop yourself from ending up there in the first place, or how do you move on from it?
Well actually there is a lot you can do and I have complied a few suggestions for you.

Things you can do to help the situation

Eat properly and regularly – its very easy to let eating slip when you are busy, and end up eating on the run or eating convenience or junk food. Changing to a healthier diet and a regular eating plan will definitely help improve the tiredness.

Watch the caffeine and sugar intake – both of these will give you a temporary lift, but later you will end up feeling even worse, so its better to keep them to a minimum and eat healthy snacks.

Acknowledge when you are tired – it may sound simple but its so easy to keep pretending you are OK. Even if you don’t acknowledge it to others, acknowledge yourself.

Sleep when you need it – yes really. If you are tired you get to a point where anything you do becomes ineffective, and you can only really do mundane stuff. So really you are not gaining anything by trying to push through.

I found this out when I used to do BNI breakfast meetings. Where I lived I had to be up around 5.30am to get ready and to the venue in time for the early start. So by about 3.30pm I was literally dropping. So eventually I realised it was better to sleep for an hour then start again than pretend I was working and do nothing productive for the next three hours.

So if you work at home or are able then stop and sleep for an hour or so, then start again. You will feel heaps better and get more done.

Take naps – if you find you are often tired, find a way to incorporate naps into your regular routine. In the summer I take a siesta every day, because I need it, I get up earlier and don’t go to bed earlier to compensate, so siestas are the answer. These Mediterranean types know what they are doing!

Plan your time to do your most important work when you are most effective – if you are tired it is much easier to do mundane routine tasks than more creative and productive work. So keep these jobs until then, and focus on the important things when you feel most awake and energised.

Have a regular routine – if you are tired its easy to let your plans slip. Combat this by having a regular routine, and not just for work. Eating, sleeping, exercise and work tasks. That way you get into a kind of autopilot as you do the same each day.

Take time out for you and to socialise – they say a change is as good as a rest. You can also feel fresher and more energised by doing something different now and again, and taking time to do the things you really enjoy. It gives your brain a rest, and who knows you may even be inspired with new ideas too.

Remember, always be kind to yourself, and what suits you won’t suit someone else, so find your own plan , one that works for you, and then stick to it.

You can change your life starting from today… get some support, or some ideas and guidance, lets chat about it.
Schedule a call with Julia

First published on the Authentic Edge Blog www.authenticedge.co.uk/blog

Quotes For Women by Women

Successful women's quotesI’m sure like me you see all sorts of quotes posted these days, on social media or just as part of an article or something.

What I have realised though is that there are a lot of inspirational quotes from women who have been successful in their field. And many of these are also targeted at other women.

And as what I do is help women be successful I thought I might collate a few to share with you.

So here you are a selection of well known, and not so well known, quotes by women, and often for women as well.

I hope you enjoy them, and do let me know of any more!

Don’t just stand for the success of other women, insist on it.
Gail Blanke, President and CEO, Lifedesigns

Perseverance is failing nineteen times and succeeding the twentieth.
Julie Andrews

Aerodynamically the bumblebee shouldn’t be able to fly, but the bumblebee doesn’t know that so it goes on flying anyway.
Mary Kay Ash

The question isn’t who is going to let me; it’s who is going to stop me.
Ayn Rand

A woman with a voice is by definition a strong woman. But the search to find that voice can be remarkably difficult
Melinda Gates

You only live once, but if you do it right, once is enough
Mae West

In all realms of life it takes courage to stretch your limits, express your power, and fulfill your potential.
Suze Orman

Define success on your own terms, achieve it by your own rules, and build a life you’re proud to live
Anne Sweeney (President,Walt Disney)

A lot of people are afraid to say what they want. That’s why they don’t get what they want.
Madonna

Striving for excellence motivates you; striving for perfection is demoralizing.
Harriet Braiker

Women need real moments of solitude and self-reflection to balance out how much of ourselves we give away.
Barbara De Angelis

I learned to always take on things I’d never done before. Growth and comfort do not coexist.
Virginia Rometty (CEO of IBM)

We cannot change what we are not aware of, and once we are aware, we cannot help but change. Sheryl Sandberg (COO of Facebook)

Big doesn’t necessarily mean better. Sunflowers aren’t better than violets.
Edna Ferber

Remember, all the answers you need are inside of you; you only have to become quiet enough to hear them.
Debbie Ford

Never give up, for that is just the place and time that the tide will turn.
Harriet Beecher Stowe

Do you really want to look back on your life and see how wonderful it could have been, had you not been afraid to live it?
Carolyn Myss

These are just a selection of the many out there. Worth reading and contemplating though. There is plenty to think on .

How could you take some of these words and change the way you think or look at something? What difference could that make to you?

Church Is The Best Place To Pray

Do you need to be somewhere special to pray? - Julia Mcdaid“If you want to pray, the best place to do it is in church”
This is what someone close to me said recently.

And of course, me being me, I disagreed. – Nothing to do with religion for the record.

I don’t agree with the statement though, why do you have to be in church to pray? what difference does it make?

I mean what is praying anyway? In the main as I understand it praying is asking for something you want, asking for help for you or someone else, or asking for guidance. Is it not? And sometimes a way to be thankful or express fears and emotions. In most religions it is traditionally about connecting to/speaking to their “God”/”Spirit” etc.

So why do you need to be somewhere special to do that? Surely wherever you are it is about the connection , the intent and the actual asking.

I really do think too much emphasis is put on institutionalising things like this. Going to church on a Sunday does not make you a good person, not on its own. Being a “good” person is about how you live your life and how you are with other people, living things and the environment. It’s not about showing up in a certain place for an hour a week.

I have known, as I’m sure you have, churchgoers who do nothing for anyone else , do not live in what might be deemed a “Christian” way, yet because they go to church on Sunday they think they are better than anyone else. Whilst I have also known many people, who never set foot in a church, or mosque, or temple or any official building, yet who are the most generous, compassionate, helpful people around.

I firmly believe that the way you are, and the way you live your life, says a whole lot more about you that where you go to practice your beliefs officially be that religious, political, spiritual or whatever.

And that said, back to praying. Different people will use different words, some say pray, others might say ask for divine guidance, others might say asking forgiveness or sending healing.

It is a word used originally within religion but now more widely. And the bottom line is if you are asking for help or guidance what you really want is something outside of you to help you, or show you the way, or maybe help someone else.

And why ask someone/something external? Why not take responsibility and ask yourself?

So isn’t that really just checking in with your intuition? If you want to know what to do, ask yourself, check in with your heart – because you know best, and deep down you will have an answer. Whether you believe that is coming from your heart or soul, or from someone/thing “out there” it doesn’t really matter.

And it certainly doesn’t matter where you are, you can be on the train, in the car, by the sea or in the countryside. You can still ask questions and still get answers.

And if you want to help someone else you can send healing or ask for guidance on what to do.

Yes you can! Really.

So there you have it. I believe you can pray anywhere and I think praying and checking your intuition are so closely linked it’s all about perception. You may use different words to me, but underneath it all we are referring to the same thing. We can all go our own way, pray in church, or the temple or ask for intuitive guidance by the sea, or driving in the car. We are all asking for help or guidance, and will all get an answer.
If we listen.

Disclaimer: The view expressed in this article are my own. It is not intended to have any religious opinion, comments made are merely for illustration.

Who Says Weekdays Are Good?

Don't waste your life wishing it awayAre you on Facebook? Most people I know are, even if they don’t use it much. In fact where I live it is necessary to know what is going on as locally they don’t seem to use real websites much, just Facebook pages.

Anyway, I digress. I am on Facebook, and on the whole I quite like it, its nice to dip in for a few minutes and see what is happening.

What I wanted to write about though is the frequency of those picture posts with things like “Hurrah, its the weekend!”, “Thank God Its Friday”, ” Happy Hump Day” and “Boo, its Monday” and similar phrases.

What is the obsession with days of the week, and the weekend being good and the weekdays being bad?

Isn’t this just a classic example of perception?

Who says Saturday or Sunday is better than Tuesday or Thursday?

Do you really want to wish your life away hoping for it to be a different day of the week?

I know this stems from employees and the work week but even so. If things are that bad, isn’t it time to look for a new job?

Seriously, this obsession with the weekend and wishing your life away amazes and saddens me.

Every day is what you make it, if you decide Monday is a good day I bet you it will be better.

A day is a day, no different to any other day. In this century more so than any, it is not even as though shopping hours vary much, you can access everything you want virtually every day and many things 24/7.

And if you are self employed where does one day end and the next begin? Really? If you work for yourself you have already created more choice, and you choose when you work.

Who says you have to work 9-5, Monday – Friday? And do you anyway? I suspect not.

In many ways this is conditioning. Yet who wants to live their life based on someone else’s thinking from years ago? Not me that’s for sure!

In my view every day is a day, filled with as much or as little possibility and opportunity as you want to attach to it. A work day isn’t “bad” and a non work day isn’t “good”.

Instead of worrying about where in the week you are, why not focus on choosing what you would love to create and enjoy it for what it is.

Forget The Theory – Entrepreneurs Need to Be Practical

Be practical as an entrepreneur - www.authenticedge.co.ukWhat do you think? When you first make the leap and set up your own business you had to learn all about how business worked – didn’t you? Well, if you were a perfectionist type then I expect you did. Or maybe you are someone who has to get it right, and get everything lined up before you start? So you delay because everything isn’t quite right.

You don’t have business cards, and your website isn’t right, oh and you don’t have enough followers on Twitter yet……

Does any of this resonate?

Maybe, maybe not.

It won’t get you far…

But where does it get you if you think like that? Not far is the answer, in reality. You won’t get clients and earn money by sitting home playing with your website or perfecting your business cards. Do you even need them anyway?
At the end of the day to get going and make things happen you just have to get on with it.

Here’s the reality. There is only you, you can’t do everything. So forget what you “should” do and do what you can. Focus on the important stuff first. (And that includes knowing what the important stuff is!)

Wherever you go you will always see articles and book and websites telling you all the theory, and how you should set everything up so it is done properly and effectively.

But, being practical, as I’m sure you are being an entrepreneur, these are written for bigger businesses.

Do it your way

You have to do the best you can with what you have got, without killing yourself in the process. Knowing as I do how entrepreneurs are inclined to overwork, I believe this reminder is very important!

Whilst you need to know where you are going and have your targets and so on, you don’t need a formal business plan in the format you would for a bank. not unless you are taking out a loan anyway.

Do you think that Richard Branson had a formal business plan when he set up Virgin Records? Somehow I don’t think so. He may have had some kind of plan but I don’t think he spent thousands getting some accountant to do a fancy formal plan for him.

Work within your budget

It’s the same with all aspects of setting up and running your business. If you are on a budget, you have to work within it, which will influence the decisions you make.

As an individual you only have so much time so you have to prioritise and do what you need to do – which means what is right for you and your business, and your clients.

And because you will never have time to do it all you have to decide what won’t get done. And this is another way to get practical. Delegate the stuff that you don’t; have tie for. There will be stuff that is not urgent and needing your immediate attention, but needs doing. For many this is things like accounts, admin and maybe social media.

Get creative

And again if you’re on a budget how can you make it happen? You need to find a way that works. Obviously you can build your business and sell more to create cashflow to pay for it, but until then you need to be practical. Maybe you can swap or barter services. Be creative, channel those ideas to something useful as well as towards products and creative thinking.

Adapt to suit

There is plenty of theory out there about how to run your business, and it is based on certain assumptions that may or may not apply to you. The bottom line is the academic stuff is based on medium and large businesses, and they are very different to small business. In fact translating big business advice to a small business can be detrimental, because its not appropriate.

So whilst there is sense in it and definitely things you can learn and use for guidance, always be practical, do what suits your business and your resources. Filter out the good bits and adapt. You will know what works and what doesn’t .

Blog first published on www.authenticedge.co.uk

Overwhelming Being A Female Entrepreneur

Overwhelm and female Entrepreneurs - Julia McdaidI wondered “can I write a whole blog about overwhelm? Really?”.
Truth be told I think I can, and then some. It is widespread in the entrepreneur world. And I particularly see it as I work mainly with female entrepreneurs, and for some reason overwhelm seems to plague them more than most.

It is usually the biggest cause of not getting things done. Do you find that? You have so many things to do you don’t know where to start. You are almost certainly in overwhelm, all the tasks become too much, and you can’t see the wood for the trees. So you fiddle about, do a bit here and a bit there, but not really with any focus.

Why does it happen?

Usually the reason you fall into overwhelm is that you are trying to do everything yourself. Sometimes there is just too much to do and other times it just feels that way because you are doing it all. As a woman it is typical that you are trying to do everything and look after everyone and everything.

And that I think is where we fall over. The focus goes, no focus, no planning, just a busy head and a busy desk and not a whole lot of productivity. Or of course you may spend all your time planning, and none actually doing, it can be an avoidance tactic!

And being an entrepreneur its likely you are also an ideas person too, so you are always having new ideas and thinking if new ways to do things or new things to try or people to call or connect with, the list is endless.

Is confidence a factor?

I think sometimes another cause of overwhelm , or at least a contributor is lack of confidence, or lack of belief. Sometimes we know what needs doing but we are scared to do it, or scared of what might happen if we do, so we put it off. And the more we put it off the scarier it becomes, and the more our to do list accumulates, until we get really caught up in the “must do”,” have to”, “need to do” etc.

So what is the answer?

How do you step out of it and move forward more effectively?

Well, I am a great believer in lists, and notebooks. Often the problem is that you have too much going round in your head, so if you can get it all out that lets you think more clearly.

Use “to do” lists for all the things you think of that need doing, and use a notebook to capture all those ideas. Once its written down you know you have a record so you can let it go until you have time to develop it further.
The same with lists, write it all down so it’s out of your head. Then each day sort out the list and the priorities to create a “to do” list for that day with all the most important things.

You can still keep the main list with all the other things as a reminder, and to create lists for the following days.

Look after yourself

And it is important to ensure you are fit and healthy too, make sure you look after number one. If you don’t you will end up exhausted and possibly ill, I have seen it happen and its not fun, so please take this seriously. It’s common for female entrepreneurs especially to leave their health on the back burner, I think it’s our caring instinct.

Little things like taking regular breaks, eating properly – and regularly, and taking daily exercise can all help you to feel calmer and more focused, as well as making you stronger to deal with everything else.

Don’t go it alone

Another way to make your life easier is to identify the things you can outsource and get help. I know this can be hard to do, especially when you are used to doing everything. And also budget is often a constraint here. Its so easy to believe its all cost and so you might as well just do it. But the real cost is to your time, and not having that time to do the more important things. Your role in your business really is one of managing, creating and maybe customer facing. Things that are not your strengths or not fun for you can and should be delegated to someone who can do it for you. This frees up so much time and brain space, which really helps you to do the important stuff.

So in summary, to get out of the overwhelm trap, look after yourself, tighten up your time management and prioritising, learn to say no, delegate things other people can do.

And if you are finding tough and would like some support, or some ideas and guidance, do get in touch with me and lets chat about it.
Schedule a call with Julia